To track your order, use the tracking number provided and enter it on our track and trace page. It might take 1-3 business days for the tracking information to update. If you haven't received a tracking number, please email us at support@orthoshoesolutions.com, and we'll promptly provide you with the tracking details and status of your order.

3: I Accidentally Entered The Wrong Delivery Address. Can I Change It?

If you entered the wrong delivery address, please email us at support@orthoshoesolutions.com as soon as possible. If your order has already shipped, we will still do our best to correct the address.

4: How Long Does Shipping Take?

We strive to deliver your order as quickly as possible. Due to high demand, delivery times may vary. Generally, your order should arrive within 5-17 days after payment is received. For any inquiries about your order, email us at support@orthoshoesolutions.com, and we'll provide you with the most accurate information.

5: What Is the Return Procedure?

To return an order, please refer to our return policy page for detailed instructions on the return process.

6: Cancellation Timeframe

You can cancel your order within 15 minutes of placing it. To cancel, contact us at support@orthoshoesolutions.com. 

7: Is International Shipping Available?

Yes, we ship worldwide. If you have any questions, please email us at support@orthoshoesolutions.com.